Returns & complaints in Chinese: conversation questions
A language island is a set of answers you prepare in advance to the questions people really ask you, then repeat until they come out automatically. Here are 8 everyday questions about returns & complaints in Mandarin Chinese. Write your answers in English, get a natural Chinese translation from an AI chat, and practise them with audio.
- 你退过货吗？Have you ever returned something?
- 你买到过坏的东西吗？Have you ever bought something that was broken?
- 你会保留小票吗？Do you keep your receipts?
- 你投诉过吗？投诉什么？Have you ever complained? About what?
- 商店发错东西了，你会怎么办？What do you do if a shop sends the wrong item?
- 你觉得哪家店的服务最好？Which shop do you think has the best service?
- 你对服务不满意的时候会说出来吗？Do you speak up when you're unhappy with the service?
- 你觉得退货应该很容易吗？为什么？Do you think returns should be easy? Why?
Learn the words first
The Returns & complaints word list has the 15 words you'll need for these answers, with pinyin and audio.