Customer service in Chinese: conversation questions
A language island is a set of answers you prepare in advance to the questions people really ask you, then repeat until they come out automatically. Here are 8 everyday questions about customer service in Mandarin Chinese. Write your answers in English, get a natural Chinese translation from an AI chat, and practise them with audio.
- 你做过客服的工作吗？Have you ever worked in customer service?
- 你给客服打过电话吗？为什么？Have you ever called customer service? Why?
- 你遇到过很好的服务吗？Have you ever had great service?
- 你遇到过很差的服务吗？Have you ever had terrible service?
- 你是哪家店的会员？Which shops are you a member of?
- 你排队的时候有耐心吗？Are you patient when you queue?
- 你觉得中国的服务和英国的服务有什么不同？How is service in China different from the UK?
- 你觉得好的服务最重要的是什么？What matters most in good service?
Learn the words first
The Customer service word list has the 15 words you'll need for these answers, with pinyin and audio.